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FAQs

At ZeeBooth.com, we want your shopping experience to be smooth, clear, and enjoyable. Our FAQ section is designed to answer the most common questions customers have about our products, orders, shipping, and returns. Whether you’re browsing for the first time or coming back for more, this page will help you quickly find the information you need.

From details about delivery times and payment methods to guidance on order tracking and returns, we’ve covered the essentials so you can shop with confidence. If you don’t find your answer here, our support team is always ready to help—just reach out through our Contact Us page and we’ll get back to you as soon as possible.

We update this page regularly based on customer feedback, so be sure to check back for the latest information.

WHAT ARE SHIPPING TIMES AND COSTS?

All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

WHAT PAYMENT METHODS CAN I USE?

ZeeBooth accepts the following payment methods: Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped. ZeeBOOth features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases. PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

-All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it. -Within 14 days of receiving the parcel, you can ask us for: A full refund if you don’t receive your order A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time) A full or partial refund if the item is not as described Full refunds are not available under the following circumstances: Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address) Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster). All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.

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Shipping

  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times

Returns And Exchanges

  • Easy and complimentary, within 14 days
  • See conditions and procedure in our return FAQs

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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