AGPTEK Hands-Free Call Center Noise Cancelling Corded Binaural Headset Headphone with 4-Pin RJ9 Crystal Head and Mic Microphone for Desk Phone - T...

We updated our phones at work and I needed a new headset. I wasnt sure I would like a dual earphones, because I still needed to have situational awareness and worried that I wouldnt be able to hear if someone in the office was trying to get my attention. Because the pad dont surround my ears, I am still able to hear my co-workers, but I can still hear my caller. Speaking of which, the clarity is outstanding. I first I used these, I thought for sure I was on speakerphone as there was no line noise or distortion. And having the volume control is very handy for dealing with awful on-hold music.

These headphones are amazing. They fit good, cancel out almost all of the background noise and I am so glad that I ordered them. I would highly recommend these.

The headset is good. I've been using it for more than 2 months already and it works great. You have to use the mic close to your mouth so people can hear you better. It's comfortable, and overall is a good product for a great price.

While I like the headset, the RJ9 adapter that has the mute button and channel changer is complete crap and garbage. First off after plugging in the adapter it does not sit flat on the desk, and in fact sits upside down pressing down and engaging the mutes button while your on phone calls. Secondly it also engages the dial tone when you least expect it and are on a phone call. While I was in the middle of doing something the adapter apparently decided to take a phone call without my permission, consent or knowledge. The reason I found out about it as I was taking off my headset I heard someone on it. Thirdly the amount of static this adapter makes when first dialing the number is quite annoying and frustrating. While it does go away once the call is connected those first few minutes feels like hours of feedback noise. I personally think and feel that this seller should replace my defective adapter under warranty since Ive only had it a few days and its not my fault that its defective. I am also not happy that this headset came with no clip to attach the headset wires to a shirt or tie so that when you get up to stand, stretch or just move around it doesnt catch or snag on the desk, or drawers which it does. I feel that this adapters overall quality is complete crap since the slightest movement of it creates chaos. Its like the mute button is extremely flimsy and loose as well as the internal parts and components. With regards to the missing shirt clip, with the wires dangling all over the place This can lead to serious damage to the headset wire and/or possible injuries to the individual wearing it from the wire pulling, snagging and choking you. Every other headset Ive owned had this clip and I believe it should be mandatory to come with. For the record if you remove this adapter from the headset, most of the problems do go away but your losing the mute switch and the channel changer that sometimes is needed because using the internet for calls occasionally requires changing the channel for best clarity and quality. I do not recommend this headset with all the issues and problems I have encountered within three days of receiving it on 12/27/23. I do not recommend this seller since he does not respond to support requests about his defective products. Be guided accordingly when deciding whether or not you plan on purchasing from this seller. Youve been warned.